Privacy Policy
Ken Dowling Property is a trading name of Dowling Property Solutions. Ken Dowling Property is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us, if you prefer, to limit the use of that information and procedures that we have in place to safeguard your privacy.
Information we collect and how we use it
When you register with us on our website, through the advertising web portals, with us over the telephone or through any other method we need to know your name, e-mail address, and contact telephone numbers. Should you become a client we will then ask for more information which we are legally obliged to store for up to seven years or for a further period should we have the necessary reasoning to do so.
We gather this information to allow us to process your registration and provide you with the information, service, or advice you have requested. This information is stored on third-party software. We have a contract in place with this supplier to ensure their commitment to the secure handling of data.
From time to time, we may provide your information to our customer service department for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail, or telephone to ask you for your feedback and comments on our services.
If you no longer wish to receive this information or feel that you would like us to safely delete your information from our systems, please send an e-mail to ken@kendowling.co.ukor send a letter to Ken Dowling, 3 The Glade, Newbury, RG14 7AT
How we protect your information
Ken Dowling takes the security and privacy of its customers’ personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information. We have put in place various security procedures as set out in this policy.
Sale of business
In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business.
Updating your details
If any of the information that you have provided to Ken Dowling Property changes, for example, if you change your e-mail address, name, or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to ken@kendowling.co.uk or send a letter to Ken Dowling, 3 The Glade, Newbury, RG14 7AT
Your consent
By submitting your information, you consent to the use of that information as set out in this Policy. If we change our Privacy Policy, we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
How to contact Ken Dowling Property
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to ken@kendowling.co.uk
Privacy Policy Last Reviewed: 14th January 2025